Raywood Communications - Raywood Testimonials

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With hundreds of dispatch systems and thousands of cameras installed
across the world, Raywood's commitment to innovative, reliable products
and outstanding customer service has created a group of influential
customers who not only rely on Raywood to optimize their operations and
help them grow, but are changing the face of the taxi industry.




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Customer Testimonials

Fleet efficiency	"The overall goal was to increase fleet efficiency from 50% paid kms to 60% or higher. That has most certainly been achieved. Drivers that work the system exclusively and well can now get up to 70% paid kms. It's a matter of drop and prop until you get the next job." Managing Director Silver Top Taxis, Melbourne Australia [Read the case study] [Download the case study]
Call Centre efficiency	"Previously, experienced voice radio operators would dispatch between 2,000 and 4,000 jobs per day. The current system is capable of dispatching in excess of 35,000 jobs per day and could probably handle double the work we're handling now." Communications Manager Silver Top Taxis, Melbourne Australia [Read the case study] [Download the case study]
Customer satisfaction	"One of the big things, when we first went with Raywood was that customers were astounded with the speed of the service and delivery." Managing Director Yellow Cabs, Melbourne Australia [Read the case study] [Download the case study]
Driver satisfaction	"We've actually enticed members, particularly Maxi Taxis, across from other fleets. I think there's an underlying tone there - go to Premier and you'll get a lot more work." General Manager Premier Cabs, Sydney, Australia [Read the case study] [Download the case study]

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